Technology support with heart.
Practical tech help for everyday people, delivered by young adults and reinvested into the community.
What We Do
Tangled Wires provides friendly, affordable technology support for individuals, families, small organisations, and community groups.
We help with:
• Setting up phones, tablets, laptops, and home networks
• Troubleshooting slow devices, software issues, and connectivity problems
• App setup and digital skills coaching
• Data backups, cloud storage, and basic cyber‑safety
• Tech support for community events and small businesses
If it plugs in, connects to Wi‑Fi, or updates when you don’t want it to — we can help.
Why Tangled Wires?
Technology is powerful, but it can also be confusing, expensive, and isolating. Tangled Wires exists to untangle the mess.
We’re built on three ideas:
• Access – Everyone deserves help with technology, regardless of age or income.
• Opportunity – Young people gain real‑world skills, confidence, and paid experience.
• Impact – Profits are reinvested into training, subsidised support, and community projects.
Social Enterprise Model
Tangled Wires operates as a social enterprise.
That means:
• Affordable rates for general customers
• Discounted or free support for eligible individuals and community groups
• Paid work, mentoring, and training pathways for 18–25 year olds
• Partnerships with schools, churches, and local organisations
When you book Tangled Wires, you’re not just fixing a problem — you’re supporting people.
Who We Help
• Seniors and families
• Students and young adults
• Small businesses and sole traders
• Churches, clubs, and not‑for‑profits
• Anyone feeling stuck with tech
Our Approach
• No jargon, no judgement
• Clear explanations in plain language
• Honest advice (we won’t upsell what you don’t need)
• On‑site or remote support
Pricing
Simple, transparent pricing.
• Casual support (hourly)
• Discounted rates for students, seniors, and community groups
• Custom quotes for small businesses and events
If cost is a barrier, talk to us — we’ll work something out.